How do I upload templates and animations?
Written by Natasha Weyant
Updated over a week ago

Uploading templates and animations works the same as the video process. Our web uploader inside the contributor dashboard can upload up to 100 files.

To upload more at one time, you can request FTP credentials. To do so, select the Upload Media button on your content page. On the pop-up, scroll down to "View FTP Settings".

To keep your account secure, we randomly assign temporary FTP login information that is different than your normal login. These FTP credentials will be permanently retired 48 hours after they are last used. This allows uploads to process quickly and more securely. You can request new FTP credentials through the same popup to upload additional content later. Please note that release forms must be uploaded directly through the Contributor Portal website. They cannot be uploaded to the FTP.

Did this answer your question?